One of the key outcomes of a strong IT governance framework is:

A strong IT governance framework is instrumental in achieving alignment between IT and business objectives. This alignment ensures that technology initiatives and resources are directly supporting the strategic goals of the organization. By integrating IT into the broader business strategy, organizations are better positioned to leverage technology for competitive advantage, enhance decision-making, and optimize resource allocation.

The first option, operational inefficiency, is contrary to the goals of IT governance, which strives to streamline processes and improve efficiency. The idea of isolating IT departments from other functions is also misaligned with effective governance since collaboration and communication across departments are crucial for achieving organizational goals. Lastly, increased confusion among employees would undermine productivity and morale, making it clear that a robust IT governance framework aims to clarify roles, responsibilities, and processes instead. Thus, the correct answer emphasizes the vital role of aligning IT with business objectives to drive success and cohesiveness within an organization.