Governance of Enterprise IT (CGEIT) Certification Practice Exam

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What is a key component of the Architect phase of the Outsourcing Process Model?

Column Analysis
Needs Assessment
Market Research
Target Identification

The correct answer is: Target Identification

In the Architect phase of the Outsourcing Process Model, target identification plays a crucial role. This phase is focused on determining which services or processes are most appropriate for outsourcing. Identifying specific targets involves assessing organizational needs and strategically selecting areas where outsourcing can deliver the most value. During this phase, organizations analyze their internal capabilities and weaknesses, as well as market conditions, to pinpoint the processes that can be outsourced effectively. This selection is based on criteria such as operational efficiency, cost savings, and the potential for improved service delivery. Target identification ensures that the organization aligns its outsourcing strategy with its overall business goals, positioning it for successful implementation. By concentrating on target identification, organizations can enhance their outsourcing outcomes, ensuring they opt for the right processes that complement their core competencies. This sets a solid foundation for the subsequent phases in the outsourcing model, making it a vital component of the Architect phase.